Help & FAQs

Need assistance? We’re here for you!

Welcome to the Authenticccc Help Center. Below you’ll find answers to the most frequently asked questions.

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Q: What is Auxtic?

A: Auxtic is an online fashion store offering a curated selection of clothing and accessories — especially for kids — with a focus on quality and originality.

Q: How can I place an order?

A: Simply browse our shop, add items to your cart, and proceed to checkout. You can pay using credit card, PayPal, or MonCash.

Q: Do you offer international shipping?

A: Currently, we ship to select regions. Please check our Shipping Policy for more details.

Q: How do I track my order?

A: Once your order is shipped, you will receive a tracking number via email.

Q: Can I return or exchange an item?

A: Yes! Please refer to our Return Policy for instructions and eligibility.

Q: What should I do if I receive a damaged item?

A: Contact our support team within 48 hours of delivery at [support@authenticccc.com] with a photo of the damaged item.

Q: How can I contact customer service?

A: You can reach us via email at [support@authenticccc.com] or through our Contact page.